Position: Customer Services Representative Temporary Position up to 12 months
CALL CENTRE – Inbound / Helpdesk
Package up to $56,600 pa 35 hour work week Plus penalty rates
NSW Lotteries Corporation is one of the top 200 businesses in Australia, with annual revenue exceeding $1 billion and 1600 statewide retail outlets selling our product. Our vision is to be the leading provider of lottery games within Australia with a reputation for integrity, innovation and customer service.
Front line in the provision of customer service is our Call Centre operation, which provides operational and technical assistance to our retailers and product information to our customers.
We are looking for an individual whose role is to provide superior customer service in our Call Centre environment. You will have a high level of communication, negotiation and problem solving skills along with numeracy and computer skills. You are also expected to be a team player.
The position holder needs to be flexible and able to work 7 hour rostered shifts on a rotating basis as the Call Centre operates 7 days a week up to 16 hours per day.
Applicants must address all position requirements outlined in the information package available on our website.
Human Resources Manager
NSW Lotteries Corporation
PO Box 6687 , SILVERWATER NSW 2128
Email: jobs@nswlotteries.com.au
Further details are available in the following PDF files:
Package up to $56,600 pa
