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NSW Lotteries Help

Buying Online

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How do I find out more about buying lottery products online at nsw.ozlotteries.com?

Please refer to the Help page at nsw.ozlotteries.com. click here for information on how Oz Lotteries handles your transaction.

IMPORTANT NOTICE

NSW Lotteries does not make any representation as to the accuracy or completeness of any of the information contained in nsw.ozlotteries.com and unless consistent with the Public Lotteries Act 1996 (NSW), the Public Lotteries Regulation 2007 and the Rules made pursuant to the former, as amended from time to time, and upon which NSW Lotteries relies, NSW Lotteries will have no liability or responsibility to you in respect of:

the accuracy or completeness of any information contained on the nsw.ozlotteries.com website;
any statement made to you by TMS, its agents, employees or contractors relating to your purchase of NSW Lotteries products online;
any purchase transaction conducted, or attempted to be conducted, by you online;
any ancillary or other service provided to you by TMS, its agents, employees or contractors relating to your use of the nsw.ozlotteries.com website, your membership of Oz Lotteries and any purchase transaction conducted, or attempted to be conducted, by you online.

Why do I need to be a Players Club member?

Registering as a Players Club member prior to purchase provides you with the best protection when purchasing our lottery products.

If you win a major prize win you will be contacted soon after the draw and advised of the prize win and the procedure to follow to claim your prize. For all other prize wins your prize will be credited directly to your customer account at nsw.ozlotteries.com.

Click here to join Players Club

Who are Oz Lotteries?

Oz Lotteries is the NSW Lotteries exclusive external online agency. It is operated by TMS Global Services (NSW) Pty Ltd, a subsidiary of an ASX listed company, Manaccom Corporation Limited (ASX: MNL). They are licensed to sell Monday and Wednesday Lotto, Saturday Lotto, Lotto Strike, Powerball, OZ Lotto, Lucky Lotteries and 6 from 38 Pools on behalf of NSW Lotteries. Lotto Strike and Lucky Lotteries will be made available for sale through the agency at a later date.

The agency sells NSW Lotteries products through their internet site - nsw.ozlotteries.com

Is there a difference in the cost of purchasing lottery products online from
nsw.ozlotteries.com compared to a retail agent?

There are additional costs for purchasing NSW Lotteries products over the internet compared to buying from a traditional retail agency. The additional charges cover, amongst other things, the cost of providing a secure internet based system, and are approved under the regulatory framework that governs the sale of NSW Lotteries products. As an example of the difference in cost please check the OZ Lotto purchase comparison. Please refer to the nswlotteries.com.au and nsw.ozlotteries.com sites for the latest information and full pricing details.

How old do I need to be to play NSW Lotteries games with nsw.ozlotteries.com?

It is against the law in NSW for persons under 18 to purchase lottery products.

You must be at least 18 years of age to set up an account with nsw.ozlotteries.com. However, if the legal gaming age in your country is higher then you must abide by those rules.

How do I purchase Lottery products from nsw.ozlotteries.com?

See the Help section on nsw.ozlotteries.com.

Why isn't the Players Club second chance draw accepting the Ticket Serial Number (TSN) that I'm entering?

Please ensure that you are entering the correct number. You can find the correct TSN by logging into your Oz Lotteries account and selecting the Ticket ID highlighted in RED. A new window will open which displays the 18 digit ticket serial number (in grey) in a column marked "TSN" next to a column marked "Numbers". The TSN is the same for all numbers played on the same entry. This TSN number can then be cut and pasted into the Second Chance Draw entry form.

Why can’t I buy Lotto Strike?

Lotto Strike will be made available for sale through the online agency at a later date.

Must I be an Australian resident to play?

No, you do not have to be an Australian resident to play NSW Lotteries games on nsw.ozlotteries.com.
However it is your responsibility to ensure that it is legal in your jurisdiction.

Will I get a ticket if I purchase at nsw.ozlotteries.com?

No. nsw.ozlotteries.com records your entry details in your customer account. No physical ticket is produced for entries through this agency. Your ticket details can be viewed at the “My Account” section at nsw.ozlotteries.com.

How will I know if I have won with an entry purchased at nsw.ozlotteries.com?

Oz Lotteries will send you an email directly advising you of your win, and the amount will be credited to your customer account by Oz Lotteries.

How and when will I get paid?

Oz Lotteries will automatically credit your customer account according to the game rules. Prizes of less than $1,000 will be credited the day following the draw. Larger prizes will be credited after 14 days or if you win a high value prize you will be contacted by NSW Lotteries to arrange payment direct to you. You can request a withdrawal of funds by following the directions at nsw.ozlotteries.com.

Do I pay tax on lottery winnings in Australia?

No tax is levied on lottery winnings under Australian law. However, it is the responsibility of customers located outside Australia to abide by the relevant tax laws of their country of residence.

I have questions regarding my account?

You can contact Oz Lotteries by:

Telephone - FREECALL (Australian Residents Only): 1800 774 137
Phone: (+613) 9321 2888
Fax: (+613) 9321 2801
Email - Customer Support: support@ozlotteries.com

Mail - GPO 2937 Melbourne VIC 3001 Australia

Remember to have your Players Club Card/details available.

Is nsw.ozlotteries.com Internet site secure?

Yes. All personal information transmitted to nsw.ozlotteries.com is received via a secure 128 bit SSL Internet connection.

Who has access to my personal information?

The managers of nsw.ozlotteries.com handle personal information in accordance with the Australian Privacy Amendment (Private Sector) Act 2000.

Can a player pay for his or her lottery ticket purchases by using a credit card (without the use of a player account)?

No. It is illegal to sell NSW Lotteries products on credit (without the use of a player account) – see additional information below.

Can a player pay for his or her lottery ticket purchases online using a player account?

Yes. A player can pay for his or her lottery ticket purchases online using a player account. NSW Lotteries exclusive online agent – nsw.ozlotteries.com – offers this facility.

Can a player establish an account with NSW Lotteries exclusive online agent – nsw.ozlotteries.com - using a credit card?

Yes. Lottery ticket purchases online can be paid for in advance by using a credit card to establish and replenish a player account. However, accounts must always operate with a positive account balance which is sufficient to cover the value of any purchase.

What forms of payment can a player use to establish and replenish a player account for online purchase at nsw.ozlotteries.com?

- Bank Transfer
- Cheque
- Visa, Mastercard or Amex
- BPAY (coming soon)

	OZ Lotto	nsw.ozlotteries.com	Traditional Agent
Standard Panels	2	$2.40	$2.20
	6	$7.20	$6.40
	12	$14.40	$12.70
Megapick	24	$28.80	$25.30

Systems 8	1 game	$9.60	$8.55
Systems 10	1 game	$144.00	$126.00
Systems 12	1 game	$950.40	$832.00