Since 1931, the NSW Lotteries has developed a reputation for probity and social responsibility in the way it conducts its business activities. While most observers do not classify lottery play as "real" gambling, the Corporation was one of the first participants in the gaming industry to actively respond to community concern over problem gambling.

The NSW Lotteries Responsible Gambling Program, introduced in 1998, is tailored to specific requirements of the lottery industry and players. The program comprises a number of elements covering the sale and promotion of lottery products - a national Code of Practice, an Advertising Code of Practice, the responsible play message - be a winner, play just for fun, and compliance activities. These initiatives demonstrate the Corporation's commitment to ensuring that all possible action is taken to minimise any negative impacts from the sale and promotion of our products.

Since November 2001, NSW Lotteries has been working with its retail network to implement the requirements of the NSW Government's Responsible Gaming Regulation, which requires:

1. The odds to be displayed in any how to play information
2. Odds and G-line message on the corporate website
3. Provision of "Playsmart" gambling information brochures
4. All online tickets and entry forms to carry G-line message
5. Poster with G-line message
6. G-line message on all print advertising

• There is limited opportunity for repeat betting, either in terms of the nature of the sales outlet or in the format of the game;
• The time between draws is generally days, rather than seconds or minutes;
• The size of the prospective prizes is not directly proportionate to the sum invested (compared with race betting where the prize received is entirely dependent on the amount wagered);
• Lottery purchases often form an incidental part of many players' normal life routine;
• Players clearly differentiate lottery games from "continuous" forms of gambling;
• Retail lottery activity takes place in an atmosphere, circumstances or location which is familiar and acceptable to virtually the entire community;
• Chances are essentially random; and
• Very little or no player skill is involved.

PlaySmart Brochure
The NSW Government has developed a series of brochures to provide consumers with the opportunity to make informed choices about gambling and to reduce the risk of some people becoming problem gamblers. The six brochures in the PlaySmart series are designed to provide gambling consumers with easy to understand information about gambling, the chances of winning and where to get help for a gambling problem. The PlaySmart brochure "...know the odd of your numbers coming up" focuses on the chances of winning lotto games, lotteries or Keno.  Other brochures in the series cover the odds of machine gaming and casino games, as well information for problem gamblers and their families and friends. Click here to access the text of the brochure. The PlaySmart brochure is also available in 12 community languages. Click on the relevant language below for a copy of the file.

Arabic Croatian Chinese Greek Italian Korean Macedonian Maltese Serbian Spanish Turkish Vietnamese

Lottery Odds
In addition to the general lottery odds contained in the PlaySmart brochure, this site contains detailed information on the odds of winning the different games sold by NSW Lotteries. Click here for the odds of winning.

Gambling information and assistance
If you want to talk to someone who can help with information, counselling and referral, call G-line on 1800 633 635. The hearing impaired can call TTY 1800 633 649. Counsellors are available at any time, 24 hours a day, 365 days a year. You don't have to give your name. Interpreter services are available for non-English speakers.

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